Ivana Lewis's Articles in Management

  • Telescript- A new call center software product
    Do you know what makes a call center functional? If not, then have a close look at this article that will tell you about an innovative call center software ensuring better call management.
  • COSTA RICA CALL CENTER MANAGEMENT
    Call center companies in Costa Rica have decided to hire new agents for their ever increasing call center industry. They are even employing the latest call center management software to gain superior control over their business. It seems that Costa Rica is set to become a dominant player in the field of business process outsourcing like China, India and Philippines.


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