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Who Comes First - The Customer or Employee?
By :
Paul Phillips
We often hear that the customer comes first! Is this really the right way around? Read why we think this is wrong.
Stop the Revolving Door of Employee Turnover
By :
Robert Cameron
Stop the revolving door of employee turnover: Employee assessment tools have advanced so companies can now more effectively identify, select, and retain top performing employees.
Getting and Keeping Good People
By :
Paul Phillips
With the increasing competitiion for talent, businesses need to be working on strategies to attract and retain good people. It should not have to come down to just money. There are a number of actions you can take now.
Successful Human Resource Management for Employees
By :
James Hunt
Almost all large sized companies have some type of human resources management in place so that employees have someone available to help them deal with many different types of issues that include understanding the companies medical/dental plan ...
How to Manage the Employee with Attitude
By :
Paul Phillips
Handling problem employees is every manager's nightmare. We say they have an attitude problem and we don't know how to change them. Read how to tackle these problems.
Employers are Hiring Good Candidates, not Good Employees
By :
Robert Cameron
Employer's often use the wrong criteria to evaluate a job candidate. A survey showed the attributes of a good candidate aren't the same as a top employee. Robert Cameron examines the problem and how to do a more effective job of pre employment testing.
Managing Time and Attendance of Employees
By :
James Hunt
Companies of all sizes need to ensure that their employees keep track of their time worked, especially if they are working on numerous projects. This type of time management is essential to keep track of what employees are working on as well as for keeping a record of the billing process to outside employees...
Understanding Health Insurance Portability and Accountability Act
By :
James Hunt
The Health Insurance Portability and Accountability Act or HIPAA has two purposes. The first, "portability," allows an employee to keep their current health insurance...
Do They Know What You Want? - Job Descriptions and How to Make Them Work
By :
Paul Phillips
We often assume someone knows what you want them to do - research tells us otherwise. Having clear results agreed in advance is a simple process and will produce significant benefits.
Poor Performing Employees Severely Impact Productivity
By :
Robert Cameron
In business there are two very necessary and very different forces which must be balanced so that business will perform perfectly - people and processes. But far too often they are not in balance. CEO's are ranking people issues as one of their major concerns in 2005 as they struggle with productivity, profits, and labor shortages. Robert A. Cameron & Associates takes a new approach to quantifying and solving this growing business issue.
How to Find the Round Pegs
By :
Paul Phillips
It is often said that we hire people for what they can do and fire them for how they do it. Successful recruitment is difficult and getting people who "fit in" is the most difficult part of it. Read how you can increase your chances.
Recruitment - Getting it Right More Often
By :
Paul Phillips
Recruiting is one of the most important tasks undertaken by managers yet very follow a consistent process. to get the best results there are some key steps to follow - everytime.
Effective Induction - More Than Showing Them the Lunch Room
By :
Paul Phillips
Having a new employee leave in the first week is not uncommon and is damaging for everyone. Getting them off to a good start is important for their perception of the organization and just plain good business.
Asking the Right Questions and Getting the Right Person
By :
Paul Phillips
Getting recruitmentment wrong can be very expensive. They all say they can do the job - here is a process to find out if they can.
Staff Motivation Strategies - 6 Great Distinctions
By :
Peter Murphy
In the workplace, it can be very difficult to obtain staff motivation. There are many factors that play against staff motivation. It really is the manager's responsibility to motivate the employees. This can be very challenging at times. There are several guidelines that a person can follow to achieve staff motivation.
Setting "Expectations of Success" For That New Employee
By :
Paul Phillips
Recruitment is expensive and challenging. Setting some standards early on will help you do a better job and also show how successful you are.
Practical Policies and Procedures Can Save You Money
By :
Paul Phillips
Settling legal claims from employees can often be expensive and time consuming. It also damages morale and reputations. Having the guidelines in place is a good investment.
Don't Throw Money Away On Training - Planning Well Will Cut Costs and Increase Value
By :
Paul Phillips
While training sounds positive there is a lot of money wasted - and a lot of harm done with the wrong training. Get it right and it will pay for itself and people will want to take part.
Training Options That Can Show Results and Save Money
By :
Paul Phillips
It doesn't always have to be a time consuming and expensive training course - there are often smarter ways of developing your employees.
Workplace Violence: A Growing Concern
By :
Jeffrey Miller
Workplace violence has become one of the biggest concerns for managers, corporate executives and Human Resource Departments in the past several years. In fact, the shear number of incidents of workplace violence is staggering...
It's All About Performance - Or Is It?
By :
Paul Phillips
Why do some people just not work out? Technically they can do the job, we checked that during the recruitment process. They just don't fit.
Business Employment Recruiting Techniques
By :
Aaron Crawford
Some pointers and food for thought for business owners in need of finding good help.
Recruiting the right people for the right job
By :
Bob Corcoran
To be successful in this profession, you need the right people doing the right jobs. How do you hire the right people?
Is Pay Important? - Yes If You Get It Wrong
By :
Paul Phillips
With many businesses pay is normally negotiated when someone is recruited and then doesn't get another mention until there is a problem. There is a way of making sure this problem is fixed and stays fixed.
Outsource Your Hiring Process
By :
Dana Wallert
More small businesses and hiring managers are choosing to outsource some or all of their hiring process. Hiring a "virtual hiring manager" allows them to focus on their ongoing responsibilities and have piece of mind that an experienced person is going to direct to them the most qualified individuals for their open positions.
Your Appearance Makes a Difference at Interviews
By :
ian Williamson
The more effort you put into dressing the part, the higher your chances of getting the job. This is one of the most fundamental and basic rules of impressing during an interview. This may be an old rule but even in this modern age, dressing to impress continues to play a major role in helping interviewers select the right candidate.
Salaries: Bringing It All Together - Performance, Market And Job
By :
Paul Phillips
Building a salary system can bring many benefits to a business and prevent a lot of friction and wasted time. It is important to have the fundamentals in place and then design a system that meets your needs. It need not be complex.
Being Competitive With Pay - Linking to the Market
By :
Paul Phillips
Deciding what to pay people is often difficult and often winds up with winners and losers instead of a sensible and fair agreement. Looking to the market in a systematic way along with a well designed salary system can ease the pain.
Team Building 101
By :
Bob Corcoran
Building and running a team that boosts your income
How a CNO Can Increase Profits, Decrease Expenses and Manage Risks With A Mentoring Program
By :
Tony Colon
This article suggests ways how a healthcare CNO, CEO, CIO, CFO, and HR can increase revenue, decrease expenses, and eliminate regulatory consequences with a hybrid mentoring system of traditional face-to-face mentoring and eMentoring.
Are People Your Most Important Asset? - Not Necessarily!
By :
Paul Phillips
We often hear that people are our greatest asset. However we have probably all worked with some people who definitely were not. Learn how to sort out your assets you're your liabilities.
Getting the Right People - People Who Fit
By :
Paul Phillips
Getting the right people is every manager's aim and yet very few plan it and go about it in a consistent way. Read how to increase your chances of getting someone who fits in.
Be Careful What You Wish For...A Bank Crisis From An HR Perspective
By :
Paul Phillips
Would you fly on an airline that provided huge bonuses to pilots based on how many passengers and how much freight they could cram on their aircraft and on how few costs they incur? Not unless you were desperate.
Providing Direction - Stop Your People Guessing What You Want
By :
Paul Phillips
Research has shown that most people are not exactly sure of what is required of them. What effect does this have on productivity - and stress levels? Learn how to fix it.
Non Financial Measures - Making Them Meaningful
By :
Paul Phillips
Measuring performance is important but not always easy once we've got past the easy parts such as sales and budgets. The less quantifiable parts of a job also have to be measured.
Give Your People a Reason to Stay - Providing Direction
By :
Paul Phillips
Most businesses are concerned about getting and keeping good people but they don't do some of the things that are obvious. Read about a good place to start insuring your business for the future.
Knowing the Boundaries - and Keeping Staff Out of Trouble
By :
Paul Phillips
Avoiding claims by employees and staying on the right side of employment legislation is a constant concern for managers but it just takes a bit of planning to set the guidelines and avoid the worry.
Business Skills are Essential in Offshore Software Outsourcing
By :
Mike Batta
Offshore software outsourcing takes a certain set of business skills. Job outsourcing in general would not exsist if not for the globalization of specific skills. Learn how business skills play a role in offshore outsourcing.
Comedy Hypnosis Shows - Are They Perfect For Your Next Corporate Party?
By :
Steve Meade
Comedy Hypnotist Shows... Are they a good bet for your next corporate holiday party? Have you ever seen one? Well, if not you owe it to yourself to see one someday. They are absolutely hilarious and can make a great form of entertainment for a corporate holiday party... But watch out!
Give People a Reason to Stay - Get Them Engaged
By :
Paul Phillips
With the looming shortage of talent we are facing smart companies are taking action now. Read about what you can do to engage your employees.
Should Smoke Breaks Be Regulated?
By :
Dave Elger
Presents some ideas on how to handle the sensitive smoke break issue at the workplace.
Doing More Than the Numbers - How You Do Them is Important
By :
Paul Phillips
Someone once said "we often hire people for what they can do but fire them for how they do it." There is more to performance than just hitting the targets. Read how to put those other measures in place.
Give People a Reason to Stay - Let Them Know What is Required
By :
Paul Phillips
Do your people know what is required of them? Do you know how to measure this? Do they go home everyday knowing they have contributed to the organization's objectives? Learn how to make this all happen.
Payroll Software - Take Control of Your Employees
By :
Sandro Azzopardi
With payroll software one cannot not stop and think...'how did large organizations cope without them?' When you think of what's involved in paying your employee, one finds it hard to believe how this can be achieved without a full blown payroll software.
The Best Way To Screen Potential Employees
By :
David Gass
Explains the process and importance of screening potential employees.
How To Hire Employees Through Referrals
By :
David Gass
Explains the process of hiring through referrals, the pros and cons, and some safeguards.
Give People a Reason to Stay - Help Them "Fit"
By :
Paul Phillips
Someone once said, quite wisely, "we hire people for what they can do and fire them for how they do it." Find out how to increase your chances of not having to fire someone for this.
The Importance Of Employee Orientation
By :
David Gass
Explains how best to conduct orientations for new employees.
The Importance Of Employee Development
By :
David Gass
Explains the importance of using human resources to train and retain employees.
Health and Safety Tips at Your Workplace
By :
Dave Poon
Health and safety at work are some of the very important issues companies and employees look for. Employers should consider the potential dangers that might be encountered by their employees and initiate action plans to prevent these dangers. As an employee, you should be aware of your own responsibilities in the workplace.
Training and Development - Start With Where You Want to Finish
By :
Paul Phillips
Ad hoc training sometimes works but often the return on investment is low. Training is an investment. Plan it the same way - work out what result you want first.
Human Resource Courses and Trainings
By :
Dave Poon
There are significant points to remember in filling out entry-level jobs. Employers look for employees who may have majored in Human Resource courses.
How To Get People to Do What They Are Supposed To - The Secrets of Performance Management
By :
Paul Phillips
When George took on the top job at a prestigious high profile company he thought it would run like clockwork, such was the public perception of this quality business. What he didn't realise was that the reputation was founded on a just a few brilliant people and the product they had developed. The rest were merely trying to manage the chaos. Learn what he did to fix this.
Human Resource Handbook: A Guide in Recruiting
By :
Dave Poon
A human resource handbook serves as a manual guide of all the rules, processes and policies applicable to your employee at the workplace. If your staff needs to know leave and time policies, it should be found in the human resource handbook.
Human Resource Management: How to be a Successful Leader
By :
Dave Poon
The Human Resource Management (HRM) can function with a variety of responsibilities. One key duty among them is deciding what working needs you have and whether to use the services of independent contractors in hiring employees.
Do Your People Think About Pay? - Only If You've Got It Wrong
By :
Paul Phillips
If your people are standing around talking about pay, you've probably got it wrong. Learn how to solve the problems and keep them focused on their jobs.
How To Find A Freelancer
By :
Rob Palmer
Needing some work done for your business but don't have the expertise? Why not hire a freelancer? This article shows you how you can go about getting some one to do freelance work for you.
Diversity in Leadership
By :
Marcia Granger
What are the advantages to embracing Diversity in Leadership?
Human Resource Outsourcing: The Ultimate Business Solution?
By :
Dave Poon
For years now, many companies in and out of the United States have been practicing human resource outsourcing.
Staff Motivation: Your Key to Company Success
By :
Dave Poon
The success stories of most of the multimillion dollar companies start out from something small.
Human Resources Surveys: A Glimpse into your Employee's Minds
By :
Dave Poon
There was one movie where a teacher gave all of her students an initial grade of A. When asked why she did that, she said that it is harder to maintain this high grade rather than starting from scratch and earning it.
Everything You Need to Know about Work Permits
By :
Dave Poon
Not all jobs are created equal. A US citizen working in a any state in the country might not need to worry about obtaining a work permit, but there are instances when you will need one before you can officially go to your first day on a particular job.
What Do You Want To Achieve With A Bonus? - Be Clear On Your Objectives Before You Start
By :
Paul Phillips
Bonuses and incentives are quite common but they don't always achieve what they are supposed to. Sometimes they even do harm. Learn how to get it right.
Employment Background Checks To Filter Out Bad From Good Applicants
By :
Susan Jan
Post 9/11, with the ever-present threat of terrorist attacks, the world has become filled with distrust and suspicion. With the increased emphasis on security issues today, it has become commonplace in almost all sectors, for companies and employers to take extra caution by running employment background checks into the credentials and records of potential employees.
Talent Management - What is it Really?
By :
Paul Phillips
There are always new buzz words and fads cropping up. Do they just cloud the issues? What do they really mean? Let's get down to basics.
Business At Home Jobs- Dealing With Employees
By :
elias georgi
Many businesses that begin in the garage or a room in the home quickly expand and suddenly they have taken over the entire basement, hired employees and are dealing with expansion issues. This short article discusses several issues associated with hiring employees, contractors and casual workers.
The 2 Cs of Office furniture
By :
Kip Goldhammer
Think of the impact good office furniture has on a client visiting your office; and you will immediately realize the importance of office furniture. Since office furniture is part of the overall décor of your office, it plays an important role in creating a good first impression on your visiting clients.
Succession Planning - It's More Than Just Replacing People Who Leave
By :
Paul Phillips
We tend to think of succession planning as having a few plans in place for if a key person gets hit by a bus or someone retires. In practice it has to be more than this if you want to avoid continually trying to "catch up". Learn how to do it.
Best Practices for Improving the Cross-Cultural Competency of Offshore Teams
By :
Karine Schomer
Six best practice strategies to assure offshore teams will develop cross-cultural competency in American business culture.
Stress - Some Of It Is Good - Too Much Can Cost You A Lot
By :
Paul Phillips
Some of us thrive on a bit of pressure - it can improve our performance because that's the way we're designed. However, too much over an extended time can take its toll. Managers can reduce this - learn how.
Why Don't Managers Manage? - Looking After Their People is Part of the Job
By :
Paul Phillips
For many managers, looking after their people is often seen as an extra chore that gets in the way of doing their functional job such as selling, accounting, marketing or manufacturing. This is the wrong approach. Read how to correct it.
How To Terminate An At Will Employee While Limiting Your Legal Risks
By :
Kevin Muir
Why is it the worst at will employees, the ones that you simply must fire, are always the ones most likely to sue you? Unfortunately it is easy for a terminated at will employee to bring a case against you claiming you had no real ground for termination. Therefore you must know how to terminate an at will employee properly to limit your legal liability.
At Will Employment: How It Affects You As An Employer
By :
Kevin Muir
Are you an at will employer? At will employment allows an employee to quit a job without advance notice and without worrying about breach of contract. And it allows employers to hire as well as fire employees for any reason - at least as long as you're not violating any other laws in doing so.
Hiring Employees: Checking References To Insure Quality People
By :
Jeff Casmer
After preliminary interviews, you should be able to narrow the field to three or four top candidates. And that is the time to do a little detective work to insure you have the right (and honest) employees coming in.
Employers Should Understand California At-Will Employment Statute
By :
Kevin Muir
How can employers in the state of California deal with tough employment laws? First, they need to understand what the rules are. Even though at-will employment in California is a simple idea, it is often misunderstood by both employers and employees.
Counseling Employees
By :
Kevin Muir
The difficulties that come with a problem employee may seem easily corrected by termination. However, if you believe the employee's performance can be altered, counseling employees is an intermediate step before firing becomes necessary.
Do Not Allow Embezzlement To Eat Into Your Business
By :
Kevin Muir
Many entrepreneurs don't know embezzlement exists in their businesses. However embezzlement is common in most workplaces and you should accept that your office is probably no exception. Instead of having parasites eat into your business, this article suggests step you can take to save your firm.
The Effective But Gentle Dismissal Of An Employee
By :
Kevin Muir
Firing an employee can be tough for some people. Even if he or she is the worst employee imaginable, you will still find yourself reluctant to fire that worker. But to be an effective employer, you will eventually have to let an employee go. This article provides some tips on how to do it right.
How Employee Misconduct Affects All Worker Productivity
By :
Kevin Muir
In any workplace, despite the number of employees, there are instances of employee misconduct. As a manager, you cannot hide from it when it happens. And you must deal with it consistently, fairly, and quickly since employee misconduct can damage your business.
Dealing With Employee Insubordination
By :
Kevin Muir
Do you have trouble dealing with employee insubordination? We believe the best way to handle this problem is to react immediately. But a systematic, unbiased approach is necessary to uphold an orderly work environment.
Job Analysis and Hiring the Right Person
By :
Mac Bartine
How to use job analysis to figure out all the qualities a new employee should have to be successful on the job.
Standard Format for Your Separation Notice
By :
Kevin Muir
Whether you are firing your problem employee or laying off workers because of downsizing, you must give each worker a formal separation notice. It is a crucial part of the termination process. And while every termination is different, all separation notices should follow a similar format.
How Can They Meet Your Expectations If They Don't Know What They Are?
By :
Paul Phillips
Managing people can sometimes be very rewarding and sometimes frustrating. If we look back we may find the rewarding times were when people met, or exceeded, our expectations. Sometimes they did this without even knowing what they were! How can we make this happen more often?
Some Facts About The International Business Brokers Association
By :
T J Madigan
The International Business Brokers Association (IBBA) today has more than one thousand six hundred fifty cooperative business brokers and intermediaries across Australia, Europe, Asia, Mexico, and the United States.
Stressful Workplace? Time To Take The Responsibility To Change Things
By :
Martin Haworth
Stress is the most common cause of absenteeism in the workplace and it's on the increase. Still there are ways for you to minimise it. So, is it time to change the way you work, where you work, or how you work? Let's take a look at the options.
Creativity in Finding Candidates
By :
Declan Jones
Do you know how many ways there are to find candidates? We do. Do you know how important they are in filling more jobs with fewer people? We do. Do you need to know the answers to these questions? No, but we do.Finding the right person at the right time is our specialty. In this day of technology, there are many methods of locating candidates. There are online application systems, resume-tracking software, job listings, web sites specializing in hard-to-find talent, chat rooms and forums. That’s to name just a few.
Filling The Unique Job
By :
Declan Jones
All companies have them. Jobs unique to their business, a combination of tasks to be performed in a unique way, one that works just right for you. These are the jobs that have become specialized as your business grew. These are the jobs where you utilized and expanded on the individual talents of the people employed in them. Now one of these special people are leaving and you’re left with a position that is hard to fill.
Finding The Best Person For The Job
By :
Declan Jones
Did you ever hire an employee only to find out they exaggerated their skills? Maybe they were very talented in using a specialized computer system, but it wasn’t the one you have? Once they’re in the door, bad employees are notoriously hard to get rid of. Documentation, interviews, investigations, lawyer fees, it takes time and money that could be better spent growing your business.
Hiring in Today's Market
By :
Declan Jones
Remember when hiring an employee involved advertising in a newspaper or trade publication?In return, you received envelopes or faxes, something you could hold in your hand, something you could compare to the nearly identical one on your desk in the last fifteen years, the way nearly every company does business changed.The internet became the primary source for posting jobs and reviewing candidates
How Personal Should You Get?
By :
Declan Jones
Personality has an obvious effect on performance and how well a new employee fits with the culture and environment of your business. You may even have specific personality factors defined for key positions. Does that mean a test can you give you the answer about which candidate is best?
How To Get Good Employees - FAST
By :
Declan Jones
Getting you the right person at the right time is critical. Neither of us wants the hiring process to drag, nor do we want to sift through hundreds of people who don’t meet your qualifications. That’s why it’s important for us to know what you’re looking for. Here are four things you can do to speed up the process and get the right person for your business.
Oral Communication Skills- FAST
By :
Declan Jones
Talking to each other is something we do everyday. You converse with strangers, friends and associates. However, when placed in an uncomfortable situation, how do people react?That is what you need to find out before making the choice on which candidate is right foryou.
Our Customers, Our Focus
By :
Declan Jones
Here are four things we focus on to keep our customers coming back.1. Learn the job. We find out what you’re looking for, and it goes beyond the job description. Basic skills and prior experience are easy to define, and if we search just those requirements, you’d have hundreds of potential candidates. In addition to skills, we want to know what it takes to be successful in this position. Why does a person really need five years of prior experience? Why would a top-level candidate want to work there? What is special about this job, about your business? The answers might not be on the tip of your tongue, but we’ll help you find them. Once we have the less tangible aspects of the job, we’ll have a better chance of finding the right person quickly. Remember, you are looking for someone to do the job, not to just impress you with a hefty list of skills.
Here are four things we focus on to keep our customers coming back...2.
The Interview
By :
Declan Jones
You’re hired. Despite the time and work leading up to those words, it cumulates in one hour, with one manager and one candidate. That decision can result in a wonderful addition to your company, or be the biggest mistake you’ve ever made.
There are ways to prepare for this potential life-changing interview. Start by delving into the past. Each job in each company is about so much more than technical skills and knowledge. Use the interview process to evaluate past performance and fit with your business’s environment and company culture.
Who Are You?
By :
Declan Jones
You are your business.You know what you do and why.You know where you’re planning to go, and you know the hurdles your business will need to jump over to get there. You know who you are, but do job candidates?
Developing a brand is an important part of business today. What is a brand? It’s an image, a mission, and a purpose. It includes less tangible things as well, such as your current employees views and opinions and how your business is perceived in the marketplace.
The Secret Handshake: Why Networking is Vital
By :
Dakotta
This article emphasizes that networking is the most important activity for a job-seeker to get a handle on to achieve success while searching for a job.
BRINGING INNOVATIVE THINKERS INTO THE FOLD
By :
Dakotta
‘Innovative’ is a buzz word in recruiting lately, but where are the ‘innovative’ people and why aren’t you interviewing them?
Why Does the Honeymoon End? (New Hire Evaluations)
By :
Dakotta
It can happen to any recruiter at any time, seasoned or new. Hiring an employee who turns out to be less than what you expected is a pitfall of the human resources field. When this happens, you will begin processing what has happened by asking yourself what went wrong in the recruiting process, how might a person who is less qualified slip through the cracks? Were they misleading? Did you miss important signs?
Understanding and Applying HR - Recruiting Metrics
By :
Dakotta
This artilce talks about how to best use HR recruiting metrics to measure new hire quality or hiring manager satisfaction. this information could be very valuable in explaining changes that need to take place in the recruiting system or simply offer ways to make a good system even better.
Psychosocial Factors: Creating a Well-Balanced Work Environment
By :
Dakotta
Today, stress at the workplace has become a big problem. Taking a closer look at the roll of employees, training procedures, productivity expectations, and the number of tasks employees are supposed to accomplish each day can help you pinpoint areas of improvement.
This article stresses on various steps you need to take to reduce stress at workplace
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