Articles in Home | Business | Customer Service

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  • "How To Deal With 'Freeloaders' In Your Business  By : Mark Silver
    'Can you give me your (class/product/offer) for free, or
    reduced cost? I'm in a tough situation, and need the help.'

    Have you ever had anyone ask you this in your business? If
    you haven't, it's either because you're invisible, you've
    only been in business for five minutes, or because you look
    mean. :-) Are these people really freeloaders?
  • 3 Special Tips To Retain Your Loyal Clients  By : Tom Perkins
    Learn how paying more attention to your repeat clients, will likely increase your profitability.
  • 5 Guaranteed Ways To Retain Your Online Customers and Keep Them Away From Your Competition  By : Jeff Casmer
    How can you retain your leads and prospects, and ensure that they buy from you and not from your competition?
  • 5 Steps To Making Your Customer Happy  By : Tony Jacowski
    Do unto others as you would have them do unto you - The golden rule of customer relationship management
  • 7 Mistakes Made Without A Waitress Pad  By : James MacKay
    A Waitress Pad is a waitress' or waiters, best friend. It is the one organizational tool that they have at their disposal. It is the one tool which will help them to insure the customer receives the correct meal and is pleased.
  • 7 Strategies To Improve Your Customer Service And Workplace  By : Dawn Brister
    Be a champion of excellence. It only takes one person to champion the change of an entire company culture. Here are seven strategies to improve your workplace and make even your toughest customers proud to do business with you.
  • 800 Numbers Bring Leads - If It Doesn't Cost Anything, They'll Call  By : Anna Woodward
    How do I find you, how do I find out where you are, and how fast can I talk to you?
  • A Couple of Reasons Why You Need to Hire Professional Removal and Moving Services  By : Writer Comment
    Moving out is possibly one of the many things you’re either excited about or fretting about. Sure, you probably love your place right now and even want to spend the rest of your life in it but sometimes, moving out becomes inevitable and you have no choice but to pack up and leave. New opportunities don’t knock everyday and once you know you need to make that big move, you need to do it now.
  • A Little Pride Goes A Long Way  By : Pj Germain
    In the competitive world of today, the small things sometimes measure the fine line between success and failure: The caring smile of each employee, the extra effort to meet a deadline, one final check of a job before it goes to the customer, and the moment you take to add one last touch to your best effort.
  • A Simple Strategy To Keep Your eBay Customers  By : Rose Mary
    Making a sale in eBay is good. But making repeated sales is even better. If you will just adopt one simple strategy and make repeated sales, will you do it? Read about the strategy in this article and consider using it in your eBay business. It can help make you more successful in your eBay business.
  • A Sure Fire Way to Say You Do Not Care About Your Customers!  By : Paul Donihue
    There are many ways to show your customers that you care about them. Let me share one that tells your customers that YOU DO NOT CARE ABOUT THEM. Remember, my friend, that in business it is sometimes the little things that begin to tear down the company that we have worked so hard to build.
  • Acclaimed and respected DUI Defense firm located in Bellevue, WA  By : Rokai Kolam
    Road accidents are considered a serious health issue around the world. These traffic mishaps not only cause physical injuries among drivers and their passengers but cause the deaths of many people as well.
  • Accountability is The Key to Exemplary Customer Service  By : Paula Switzer
    Are you frustrated with employees who don't know the meaning of accountability? Learn how to create a culture where employees become accountable and customer service is exemplary.
  • Airport Car Parking Ordeal: Not Any More  By : Sara Paxton
    You can get a variety of airport parking options in case you are departing from Luton airport for short or long trips.
  • american travel visa, work visa and immigration advice  By : Charles Lunsford
    International travel has become far more complicated then it was 20 years ago. With time more and more people have found it possible to travel freely, and the world has truly become a smaller place. The US is perhaps the most desirable country to travel and immigrate to. If you are looking to obtain an American visa then here are a few tips to help you simplify your task. Before you apply for any visa you should first determine what the purpose of your visit is i.e. educational, vacation, immigration or some other reason.
    Once you know the purpose of your visit you should then find the exact visa you need to apply for, there are various types of visas available for the US. Below is a list of the major types of visas available for the US:
  • Answering Services Help Make Customer Care a Top Priority  By : Tom Sample
    A 24-hour answering service can really help any business make sure the personal touch isn't overlooked.
  • Are You Resentful of Your Clients?  By : Maria Marsala
    Are there times that your stomach churns when you hear a clients voice? Do you have many "clients from hell"? If so, you may have Client Resentment Disease.
  • Arthur M. Blank and the Home Depot  By : ANASTASIA
    Arthur M. Blank and the Home Depot
  • Aspects in flat pack furniture  By : Ingrid Sure
    An important aspect of our daily lives it is not only the place we live in and call home, but our belongings such as the furniture. We need it more then to just fill the empty spaces or walls, but to make it our own pattern; it describes us.
    That’s why the demands for flat pack furniture are increasing, and so are the designs and innovations. It is about commodity, design, expression and so much more.
  • Auto Industry Car Wash System  By : Reclaim Equipment
    Water restrictions in various localities are becoming more and more common with every passing year. Hot summers and droughts this year and last have forced many commercial and industrial enterprises to restrict or eliminate high volume water consuming operations.
  • Automotive Car Wash Facilities with Water Reclaimation System  By : Reclaim Equipment
    Automatic car wash systems normally involve spraying and coating the car with some sort of aggressive chemical, followed by a friction cleaning process, a powerful blast of water, or a combination of both.
  • Avaya Support Makes Simple Systems Easier  By : J. Smith
    With Avaya applications, Unified Communications can be a painless and well-needed addition to your business. For award winning Avaya support, contact Cross Telecom to meet and solve your telecommunication needs.
  • Avoiding CRM Failure  By : David Cowgill
    Customer relationship management (CRM) has consistently been perceived as a high-risk, high-reward application area within e-business.
  • Benefits of Fastrack Machine for Passengers Travelling Bay Area  By : John Cole
    After buying my new machine FasTrack and opening my account on
    the net, I mounted the machine near to my motor vehicle’s
    dashboard near enough to where the interceptors would catch my
    track so when I proceed through the Fastrack path, my fees would
    be cut proportionately.
  • Better Lobby Management Keeps Members Coming Back For More  By : Art Penz
    The lobby is the beginning of many customer service experiences. Unless a member is coming in for teller or ATM services, they will likely have to wait in the lobby for a few minutes before being served.
  • Boost Productivity and Customers' Satisfaction with Superior Call Center Software  By : Ray La Foy
    Smart call centers make sure all their programs work in tandem to ensure customers are helped quickly and efficiently.
  • BPO Firms Need Dedicated Managers  By : Alex Carlson
    BPO services need dedicated managers who can manage the resources, manpower and the technicians. It’s a job which calls for a lot of qualities. This article outlines how a BPO manager can turn things in favor of the BPO firm. It also answers how important the BPO manager is in the scheme of things.
  • BPO Life: Know Its Pros and Cons  By : Alex Carlson
    BPO is no more a side option for young careers. Call center life is attractive, but it also has a few downers. You need to know these before you take the plunge. BPO life is not only about night shifts, trendy clothes and pizza. It is also about hard work, dedication and rising to the challenge every single time.
  • BPO Service: Means of Convincing your Customers  By : Ivana Lewis
    Direct mail is one of the various BPO services that help you in promoting your services or products by convincing the customers. This has turned out to be very competent in marketing your business.
  • Building Exterior Cleaning  By : Cliff Foley
    In todays world it is by far the ultimate industrial cleaning solution.
  • BWR Global Newswire Opens Up to Free Press Release customers  By : BWR-Newswire
    BWR Global Newswire Opens Up to Free Press Release customers
    www.bwrnews.com is now one year old and despite being a relative newcomer to the world of online news media has already established relationships with an impressive array of experts from range of industries throughout Europe, the USA, North Africa and Middle East.
  • Cable Internet Service  By : Davids Jim
    Street runner is cable television on the web aid promoted by Time Warner and Bright Communications. Utilizing internet for investigation or mundane do the job has grow to be incredibly standard. By this we mean people now research the web for scientific data too to be a cooking recipe. Time Warner's road runner is a timely addition towards the list of cable television aid providers.
  • Call center is definitely a better choice  By : Ivana Lewis
    If you think that you don’t need call center services for your business, then it is time for you think about this one more time.
  • Call Center Services ensure 24x7 business promotions  By : Ivana Lewis
    For most featured businesses in today’s world, it is the call center that stands as a constant employee offering 24/7/365 service for their respective business clients. Literally speaking, a call center is just like any other office where outbound and inbound calls are made and received respectively.
  • Call Center Services- Doorway To Larger Client Base  By : Sandra Jones
    Call centre services are important aspect of marketing strategies as they give way for larger client base. Call center services are mainly categorized into three; these are inbound call centre services, outbound call center services and back office services.
  • Call Center: Most Suitable Receptionist  By : Ivana Lewis
    The article discusses about the significance of the receptionist services offered by the call center companies. These services are highly beneficial for the business enterprises.
  • Call Center: True Management of Customer Feedback  By : Ivana Lewis
    It is very essential on the part of any business to understand the exact needs of the customers. This article is a guideline for the call employees to manage the feedback of their customers in a better way.
  • Can You Make Money In A Recession  By : Rashid Kotwal
    The pundits would have you believe the world is heading for financial meltdown. Congress (so far) is refusing to pass the $700 Billion Wall Street bailout. Liquidity is drying up. Businesses are failing. Will there be panic in the streets?
  • Cash Businesses are Losing Billions to Employee Theft  By : Dan Cosgrove
    If you are a retail business owner or manager, be assured of one thing: employees are stealing from you. This article offers pragmatic tips you can put into action immediately to stem employee theft loses.
  • China Business and Global Sourcing  By : DYLAN
    Like in an import/export items, negotiation items are pre-determined and the negotiation itself is conducted in a manner with the process of bargaining not letting re-start negotiation again. There is an automated model that helps B2B negotiation, especially in global sourcing as applied to import and export. These B2B systems remove all limitations limits the negotiations to reasonable time frame as it can't go on forever as the deal needs to close. Don’t expect every other guy to be unresponsi
  • Choosing a Residential Professional Cleaning Services Company  By : Gen Wright
    Having a cleaner in the house is no longer the mark of the rich and famous. Doestic assistace is on the rise. If you are finding that you simply don't have time to keep the houshold chores down, then read on.
  • Common Customer Service Questions  By : Robert Alinger
    Common customer service interview questions include those questions that explore the candidate's understanding and knowledge of the principles and practice of customer service help and customer support.
    customer service interview questions.
  • Competition in Business Process Outsourcing  By : Alex Carlson
    When things get tough, the survival instincts get expressed naturally. There has been some real competition in the recent times among business process outsourcing units.
  • CRM On-Demand Is In Demand  By : David Cowgill
    Over the past year, there has been another dramatic shift in the CRM Marketplace. On-Demand CRM solutions have gained significant market share in the SMB and Enterprise space led by Salesforce.com.
  • Custom software development - India  By : Rohit kapur
    MAG studios, as a leading custom software development company in India, prepares a work plan with appropriate milestones and reports progress against these defined milestones.
  • Customer Advice With Autoresponders  By : David Hill
    Client assistance with autoresponders is quite simple. When an order is place, an autoresponder can send out the receipt for the sale, the information for accessing the product, and a thank you email. This happens whether you are logged in to your computer or on vacation in an exotic setting!
  • Customer Awareness Pushes Answering Service  By : Jems Hug
    The customer today is an aware person. This makes answering service a challenging task. Read this article to know how the inbound call center team works to make customer care a better BPO service.
  • Customer Loyalty - Our Choice to Create  By : Pj Germain
    What does it means for us to be loyal to our customers? First of all it seems to be easier to take for granted customers loyalty to us and bemoan what we think is a lack of loyalty to us. Each repeat order from a customer can be a sign of their loyalty.
  • Customer Relationship Management For A Higher Level Of Customer Service  By : Susan Jan
    The main purpose of Customer Relationship Management is to allow businesses to better manage their customers through the introduction of reliable systems, processes and procedures for interacting with those customers.
  • Customer Service - How to Implement Customer Service Excellence  By : Kate Tammemagi
    Customer Service Excellence is what it takes to bring Customers back to our Company and it is excellent Customer Service that will make them want to buy more of our products or services. Implementing Customer Service Excellence involves the whole organisation, from Managers to front-line Teams. This article teases out some of the key areas of focus in implementing top of the class Customer Service for our Customers.
  • Customer Service and The Human Experience  By : Rosanne Dausilio, Ph.D.
    Historically, customer service was delivered over the phone or in person. Customers didn’t have many choices, and switching to competitors was cumbersome. Today, these methods are but two of the many possible touch points of entry for any given interaction.
  • Customer service employment - Get the insight  By : Richard Star
    If you're short on free time, you ought to learn regarding one of the best ways in which to induce an education in Customer Service Employment: online Customer Service Employment schools.
  • Customer service employment business as a Life Style  By : Dovale Klikman
    As lifestyle desires and services evolve through time, additional job positions are created. Of course, if you would be browsing the Classified Ads nowadays, you'll be able to encounter sure terms that seem to not exist decades ago. Terms like white collar jobs, blue collar jobs, and residential based mostly jobs are present, along with the favored 'customer service employment jobs'.
  • Customer service employment departments control the Cruise market.  By : Richard Star
    Think of working in an exceedingly floating workplace with the opportunity to travel everywhere the planet for free and value nice travel experiences.
  • Customer service employment management  By : Richard Star
    As lifestyle wants and services evolve through time, a lot of job positions are created. In fact, if you'd be browsing the Classified Ads nowadays, you can encounter bound terms that appear to not exist decades ago. Terms like white collar jobs, blue collar jobs, and residential based jobs are gift, together with the favored 'customer service employment jobs'.
  • customer service employment opportunities as cabin crew  By : Richard Star
    There is lot of crew vacancies search websites over the Net which will be of real help when crew vacancies opportunities are concerned. There is a plethora of employment opportunities if you opt to flick thru the Internet.
  • customer service employment standards  By : Richard Star
    In nowadays of competitive markets, the business that excels at
    customer service employment standards is that the one that can not solely keep their place, however expand. You'll respond the question "What's customer service employment standards" by saying that it is regarding "exceeding" the expectations of the consumer, not just "satisfying" them. This is not just about the product or service that you're selling; it's about looking after the people shopping for them from you as well.
  • Customer Service Software Integrates Attitude, Aptitude, and Speed  By : Ray La Foy
    No matter the type of service a company offers, the help desk should also be staffed by knowledgeable people who have state-of-the-art software tools at their fingertips.
  • Customer Service The Old-Fashioned Way  By : Heather Porter
    With quickly-evolving technologies and new industries sprouting like toadstools on an almost daily basis, it may be understandable why service initially got swept under the rug. But no more. These days, there is so much choice. The big boys, the monopolies, are not as strong as they used to be. The words “boutique” and “micro” are what sell.
  • Customer Service Training - Building a High Performing Team Culture  By : Kate Tammemagi
    The power of Team Culture is extremely influential on the performance of our Customer Service Team and the quality of Service we deliver to our Customers. What is the Culture of a successful Customer Service Team? Can we identify this? How can we achieve a high performance culture in our Customer Service Team? This article will provide the answers.
  • Customer Service Training - How to Handle Escalated Calls  By : Kate Tammemagi
    Handling an Escalated call is one of the most challenging situations in Customer Care and is one that most people wish they would never have to deal with. However, it is important both to the Company and to the Customer that the escalated call is handled well, and that the issue is resolved. Here we offer tried and tested tips for handling any escalated call.
  • Customer Service ~ The Bread and Butter of Your Virtual Assistant Business  By : Tawnya Sutherland
    An article on how create loyalty through extraordinary customer service within your online business
  • Customer-Supplier Relationships For Lean Six Sigma  By : Tony Jacowski
    In their zeal to garner more business, many suppliers accept customer mistakes as part of the job and go about dealing with them in their own way, which results in additional costs to both. Lean Six Sigma can be used to help to alleviate this problem.
  • Customers: The Key To Successful Selling  By : John Crowe
    How well do you know your customers? What's the primary reason your customers or purchasers return to you? Or purchase your product or service? What you do not recognize might hurt your business.
  • Dealing With an Mad Consumer  By : Dr James Young
    Anyone who has operated a dining establishment for any length of time is well acquainted with customer complaints. While contentious customers are certainly not the norm, they are something that has to be addressed. Whether it is a complaint about service, quality, or cleanliness, it is important that you , your management and all staff members knows how to diffuse a potentially volatile situation and turn it into a positive dining experience that will have the customer coming back again.
  • Do You Have A Customer Appreciation Plan?  By : Ken Harrington
    If you haven't gone out of your way to tell your customer how much you appreciate them, what makes you think they will go out of their way to tell you, and others, how much they appreciate you?
  • Dry Ice Blasting For Wisconsin  By : Cliff Foley
    Glacier Blast Inc. offers industrial cleaning by dry ice blasting to the state of Wisconsin.
  • Dust Free Home With NJ Maid Service  By : Rous Stanley
    Have you ever thought the home you live in, is really cleaned enough to live? NJ maid companies do the best house cleaning services with their team of maids to give you a clean home to live. Benefit from domestic cleaning services from NJ maid service companies right away.
  • Effective Customer Communication  By : Jonathon Hardcastle
    Organizations are open dynamic systems for transforming resource inputs into saleable outputs (goods & services). They are created to provide useful products and services that satisfy the needs of customers and provide value to stakeholders.
  • Employee Surveys and Customer Surveys -- 34 Survey Tips for Getting Better Results  By : Howard Deutsch
    This article presents 34 tips for designing, conducting and achieving breakthrough results from employee surveys and customer surveys, and tips about frequently conducted surveys.
  • EMR And Cloud Computing  By : Patrick Nelson
    The article discusses about Medical Billing Services and Electronic Medical Records (EMR)
  • Enthusiasm, Energy and Success Are Critical Keys For Providing Excellent Customer Servi  By : Pj Germain
    No great success is ever attained in life without the surmounting of obstacles. In every life there are challenges. Some people view challenges as problems, others view them as opportunities.
  • Escort Berlin  By : Simon Jaffers
    An escort agency is an organisation that allows people to hire the company of people of the opposite sex. Traditionally escort agencies allow men to hire the company of women for an evening. Often people wrongly assume that sex is also a part of the services that an escort agency offers and that an escort is obligated to have sex with the person who hires her, this is not true. Not all escort agencies are about sex in fact in some countries where prostitution is illegal an escort agency cannot offer sexual favours as a part of their services. Also it is much simpler for an escort to refuse sex when compared to a prostitute.
  • Establishing A Customer Loyalty Program  By : John Morris
    A lot of companies nowadays are coming up with various customer loyalty programs to ensure bigger profits for their companies. This may seem to be quite a worn idea already for a customer loyalty program but people, no matter how wealthy they are, actually enjoy getting freebies every now and then...
  • Facebook Marketing: Connect real customers to your business  By : John Bond
    By now|, I’m certain you’ve heard of or in all probability used Facebook already. Facebook is another social networking web site that connects you with the people in your life, your friends, family and even the other individuals that surround them, be it a co-worker, a classmate, or a relative.
  • Facts concerning how to get a glad customer  By : Maria Johnsen
    This article contains facts about how to get customers
  • Feedback: Listening to What You Don't Want to Hear  By : Laurie Weiss
    If you hate any kind of feedback, because it feels like criticism, and you despise confrontation, you may be limiting your opportunities for success. Use these 10 steps to learn to extract useful information from any criticism.
  • Finding New Customers Is Not Always Easy  By : Hans Hasselfors
    So what is new customers really all about? The following article includes some fascinating knowledge around new customers--info you can use, not just the old stuff they used to tell you.
  • Fire safety regulations  By : antony gardner antony gardner
    Choosing the right online fire risk assessment

    An increasing number of individuals and organizations alike are involved in carrying out online fire risk assessments; there has been an increase in the number of sites that are offering online fire risk assessments. However for a business to feel confident that they have completed a comprehensive online fire risk assessment, the first requirement is choosing the right site. Although a new concept in terms of fire safety, an online fire risk assessment has many advantages, some of the major advantages include saving money, time and also having the advantage of not disrupting work hours by caring out the fire risk assessment at convenient times.
  • Five Key Questions In A Customer Service Interview  By : Chris LeRoy
    When interviewing for a customer service job it is imperative that you answer questions quickly, calmly and without hesitation. If you cannot handle the questions that the interviewer is hurling your way then it is highly unlikely you will be able to efficiently handle their customers.
  • Five Steps to a Successful CRM Implementation  By : David Cowgill
    Review a stack of business journals and three letters will likely pop up time and time again - CRM. The universal acronym for customer (or client) relationship management, CRM is seemingly the Holy Grail of today's business manager.
  • General Guidelines for Serving Customers with GHD Hair Straightener  By : little coco
    The lion’s share of our budget--$1.077 billion-- will be for the Honolulu High-Capacity Transit Project, our rail system. I’ve described to you our progress over the past few years, and we’re finally poised to break ground later this year.
  • Generating Customer Loyalty  By : Pj Germain
    Becoming and staying customer-intimate requires more than building client knowledge and having expertise in reengineering our customers business processes. We must offer more than just service. We need to maintain a broad product line that can be configured to the specific needs of a customer.
  • Give A Thought Before Hiring NJ Maid Service  By : Rous Stanley
    When somebody hires maids for housekeeping services, many go ahead hiring them blindly. But are you aware this might sometimes be a bit risky. You need to know many things before hiring NJ maid service for house cleaning service.
  • Good Customer Service - Would You Like Fries with That?  By : Cathy Warschaw
    Tips on practicing good customer service.
  • Help desk software for better customer-support service  By : rick martin
    If you are the owner of one or more websites, you know how important it is to keep in touch with your visitors and quickly respond their questions.
  • Help Me Pleeze!!!  By : Ray La Foy
    Have you ever felt alone and helpless? You reach out for other people but they don't seem to care? Have you screamed for help but no one seems to hear it? Well, help is coming your way in the form of helpmestore.com.
  • Hire Answering and Live Order Taking Service  By : ankur.cis
    Different development models are used in different companies with the passage of time and the business requirements, which are responsible for the bigger business success. Outsourcing from the best destination is one of the best models of the business development nowadays through which the business holders can save on lot of time, money as well as resources, which can be in turn used in the other productive tasks of the business.
  • Hire Outbound Support Staff And Tele Marketing Customer Services  By : LHI
    Outsourcing is the best option that can be taken up by any company because of the benefits that are involved for the business management. With outsourcing, any company can continue with the business strategies, also the small companies can continue with their businesses without worrying about large investments, paying the employees, paying off the taxes, paying huge bills, etc.
  • Hiring the Best Window Tint Services in Boston  By : Rokai Kolam
    Looking for a good window tint service company in the Boston area? Planning to put some tint or improve the tint of your car, home, commercial or office windows? Then Tint King is definitely what you need.
  • Home Business Tip: What The Heck Is An Autoresponder?  By : Amy Hansen
    Autoresponders are the most powerful tool in an online business owner's arsenal. Here are some ways to use them to grow your business.
  • How Much Will it Cost Me to Move, Please?  By : webinxs10
    Whilst it is possible to provide a ball-park figure online as a quote, this figure should never be taken as anything like an accurate figure because there are so many variables that come into the equation. These can only become accurate after visiting your property and making a detailed analysis of exactly everything that is going to be moved, and everything that you might leave behind for any reason.
  • How to Bond with Your Customers  By : Wendy Wood
    When your customers buy from your web site, ask them to optionally enter their joyous occasions that occur on a regular basis such as their birthdays or wedding anniversaries.
  • How To Build A Successful Customer Relationship Management System  By : kathy jhones
    A company's ability to interact with clients, customers and sales prospects is very important. This why a specialized technique referred to as customer relationship management was developed. It utilizes technology to organize, synchronize and automate business processes.
  • How To Build Customer Relationships  By : David Gass
    Describes how best to build relationships with your customers.
  • How To Deal With A Difficult Customer  By : Kevin Sinclair
    Providing good customer service to a difficult customer or client can feel like walking a diplomatic tightrope. But if you handle a customer's complaint the right way, you can turn the situation around and even turn that person into a loyal customer. Here are some tips to help you when faced with a difficult customer.
  • How to Find the Perfect Airport Limo Company in Lake Mary  By : Alan Shepard
    With an abundance of new limo companies in Lake Mary, it can be easy to make a blunder.
  • How to Get on the Good Side of Internet Surfers  By : L A Parmley
    Discover the facts about educating your customers. Win them over before you ask for the sale.
  • How To Hire A Suitable Public Relationship Firm  By : David Gass
    Explains how to find and hire the right public relationship firm for your business.
  • How To Hire Live Answering Customer Care Service  By : seema bansal
    Live Answering Customer Care services are a very important part of the business management, as with this service the business holder can concentrate more on the productive part of the business rather than on the unnecessary and unimportant stuff.

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