Sell OEM machine caused the fault Soymilk apology ad - Soymilk, Long Life Church appliances - househ

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Sell OEM machines fail, Zhengzhou, a company apologized to consumers advertised

Doubts publicity hype, the company to respond to consumers to avoid prosecution

Soymilk is a problem, manufacturers can eliminate problems long hidden?? Zhengzhou three consumers are not happy, and to avoid prosecution, businessmen apologized publicly to consumers through the media.

Corporate apology statement triggered speculation

8 5, Zhengzhou 1
Small appliances
Through a media capital of the three consumer issued an open letter of apology.

The dragon named Sau Tong Electric Co., Ltd. Henan Province, the company said in the apology letter: "The three companies OEM Soymilk, in the first half of this year, has sold to the public Ms Wang of Zhengzhou, Ms. Sun and Mr. Pan, the products, quality problems, after numerous repairs are still not completely solve the hidden faults, so that consumers can not be used for several days, the mediation by the Arbitration Committee of Zhengzhou City, the company reached a settlement with the consumer, has handled the return of their retirement section, as well as reimbursement of all round-trip fare to our company. In three of the consumer to apologize! "

See the apology letter, Zhengzhou City, a lawyer, said: "This may be an advertising business."

Denied "apology for the publicity"

Chinese Commercial News reporters Sui Houcai and Fang Daogai company official Lv Dongmei. Ms. Lu said: "This is how it might be propaganda? This is our company and the number of consumers reached mediation agreement, we are committed to honor the agreement on the apology."

According to Lv Dongmei said his company sold a "million Paste King" series of soybean milk in May this year a large supermarket Withdraw from Zhengzhou.

Lv Dongmei added that the company is currently head of the Guangdong coordinate and solve problems
Fitting
Problem.

Arbitration and mediation to avoid the prosecution of consumers

Lv Dongmei recognized companies to voluntarily provide consumers repair, refund return, compensation and public apology from fares in order to avoid the consumer to the court.

Present, Chinese Commercial News reporters Wu Falian and Ji Dao open letter of apology that is mentioned in three consumers will never know the requirements of consumers in three manufacturers involved in the maintenance of the process of lawyers about whether the "personal abuse."

According to people familiar with the introduction of arbitration, corporate choice award by the arbitration committee or mediation, is the fancy features of arbitration that the courts than in terms of the arbitration the parties fully respect the wishes, you can choose an arbitrator can no public hearing, the efficiency is relatively high, this will help enterprises keep business secrets.

Zhengzhou City Arbitration Commission have also said the arbitration the parties to fully respect the "autonomy." It is in view of the confidentiality requirements of the parties, the Arbitration Committee of Zhengzhou City, refused to disclose the details of this consumer rights.

Article Source: http://depositarticles.com/

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