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Lightning Van Lines Service Difference

By: Mike Menzer

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We have a distinct competitive advantage in our market and we aim to demonstrate that to each and every customer.

This competitive advantage is clear; we understand the true meaning of service, communicating with a frequency and honesty that our competitors don't understand. Communication is the most critical part of any successful interstate move and the majority of our competition doesn't have competent dispatch or customer service department.

A more detailed breakdown;
• Sales Representatives that are knowledgeable and helpful
We will always be available to answer questions accurately prior to the move or offer any advice on packing or move preparations.

• Proposals that are thorough and transparent
We offer thorough estimates and disclose all possible charges by asking all relevant packing and logistical questions during the estimate process.

• Movers that are tested, experienced and polite
We provide mandatory training of all foreman and helpers at our Dallas facility. All employees must pass packing, crating and wrapping courses prior to joining a permanent crew. Drug tests are performed prior to employment and randomly as required by the USDOT and criminal background checks are completed as well prior employment.

• Customer service that is proactive & responsive
We maintain a full time staff of customer service reps that will contact you the day after your move, the day your goods depart for long-distance delivery and the day after delivery is complete. This avoids a scenario where you need to contact us with billing, storage or delivery questions.

• Dispatchers that execute deliveries on-schedule
Our highly experienced dispatch staff is on-duty from 6am to 10pm weekdays and 7am to 6pm on Saturday and Sunday. They are constantly planning our day to day schedule and coordination of our deliveries throughout the USA .

• Delivery crews that complete the job as agreed
One of most important aspects of delivering on a complete service is the destination portion. As good as the packing and load side of the job is, one still needs to receive the goods and receive an organized and efficient delivery service. We ensure that by using our qualified staff for deliveries and we maintain rigorous agreements with our network of Certified Owner-Operators that provide destination services.

Advantage bullet points:
• The most recent references of any competitor, please compare

• We are innovators of service in the moving industry

• We treat our customers like we would treat a family member

• We have recruited the most experienced and professional staff in the moving industry

• We do all pickups in USA with our professional staff

• We are not a "broker" in a market saturated with illegal, unethical movers

• We are members of a nationwide consortium that randomly drug tests our employees as required by the USDOT

• We proudly disclose our full names in our proposals

• We clearly disclose all possible charges in our proposals

• We don't charge exorbitant deposit fees

• Our staff speaks fluent English and can communicate as you would expect

• We are proud to say that we have no complaints with any associations

Article Source: http://depositarticles.com/

Find best relocate moving companies San Jose, San Francisco, Oregon, Bay Area Lightning Van lines offers free quote services , moving service by commercial San Jose movers .

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