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Improved Communications Increases Restaurant Efficiency

By: Lindsey Schroeder

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There are some days when the minute you walk into work, everything goes wrong: a customer’s order is incorrect, an employee quit, a delivery is late, and the kitchen breaker just blew. As a good restaurant manager, it is your job to put out all these fires, while keeping costs down, sales up, and the seats filled. If you aren’t able to manage all three of these important metrics, some managers tend to point fingers at other inefficiencies. A good manager finds solutions to improve the restaurant’s efficiency.

Good restaurant managers deal with customer complaints, food orders, and employee attrition rates every day with professional efficiency. Great restaurant managers does all these things while constantly improving the communication needs of their respective establishments. Poor communications between a manager and their employees, and between employees and customers is the fastest way for all those “fires” from earlier to erupt into chaos. Too many communicative problems, with the drive-thru or phone order networks, will only lead to a fast food failure. If your restaurant is experiencing problems with both internal and external communications, look at improving these needs in order to increase a restaurant’s overall productivity and efficiency.

3M C1060 Wireless System

The 3M™ C1060 Wireless Communication System is top of the line in providing reliable, mobile and accurate service. It will keep your drive-thru moving and your business productive. The 3M™ C1060 Wireless Communication System can be connected to our Optimatic Switchboard for hands free operation of multiple stations. The 3M™ C1060 Headset is one of the smallest, self contained intercom headsets on the market today. For added mobility, the 3M™ C1060 Headset battery is integrated into the headset and there is no belt pack with this all in one headset.

Drive-Thru Speaker Pedestals

With the variety of options that Order-Matic offers with our Independent Drive-Thru Speaker Pedestals, you can provide your customers a high impact solution for your drive-thru, or carry out application. Each pedestal unit is constructed of high quality, weather resistant steel. Order-Matic’s speaker pedestals are compatible with a wide variety of communication systems. Each unit comes equipped with duplex sound which allows for seamless communication between you and the customer. Each pedestal is available in a variety of colors and are available with or without pushbuttons.

Multi Point Table Phone

The Multi Point Table Phone is an ideal communication solution for dine-in, kiosk and table applications. Combine this unit with a custom designed graphic menu board, and you will give your customers a fast and fun experience they will remember. The Multi Point Table Phone is available in a wide range of colors and styles. These units offer reliable communication and durable construction.
Drive-Thru Presence Indicator

The Drive-Thru presence indicator will enhance your drive-thru operations by providing your employees visual and audio cues that will notify them of customer presence in the drive thru. The Presence Indicator is compatible with your wired or wireless equipment. System is outfitted with an audible pulse and flashing light indicator to notify employees of customer presence in the drive-thru.

Order Confirmation Unit

Order-Matic has always led the way with innovative concepts in drive-in technology. With the Order-Confirmation Unit, you will take your drive-thru operations to new levels of customer satisfaction and brand awareness.

Order-Matic is your customized "One-Stop Shop" for all of your restaurant and business needs. From Point of Sale equipment, communication needs, backlit signage to graphics, they've had it all for over 50 years!

Article Source: http://depositarticles.com/

Ethan Luke. Menu Board - Order-Matic has manufactured POS and communication equipment for over 50 years. We offer a product line that not only includes POS solutions and wired and wireless communication concepts, but menu boards for inside and outside signage. We also provide digital surveillance systems that provide 24-hour security and managerial peace of mind.

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