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Hood's heart replacement to the discount merchants agree - range hood, gas stove - HC Network Ap

By: himfrman


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"Outside
Package
And certificate are not on the number and the machine on, and the camera body has signs of wear, I doubt that Taiwan is a prototype machine or old machines. So to find
Proxy
Business demands the return, but the other refuses. "Yesterday, Ms. Lin Nanchang people complained to the newspaper, said the new buy," Gehringer "brand
Range hood
Not use it, so many questions and she is very sweet, but her business this attitude even more sad.

According to Ms. Lin introduced in April 2007, she participated in the activities of a Group buy on the spot to pay a 200 yuan deposit Order "Gehringer" brand range hood, with the good price is 2,400 yuan, but the agent was the brand promise amount of the transaction price subject to receiving installation. "August, I went to pick up the goods, but agent says out of stock at this time, asked me to wait for some time. I heard there is a group of hoods
Motor
Problems back to factory repaired. I have paid the deposit, as told me so, I had to wait. "Ms. Lin said, in November, when her agent sent Daoshi contacted for home installation, but since that time, busy, no one at home until November 29, they only sent home to install. Open the packaging After careful look at Ms. Lin found that packaging, certificate number, and this sets the type hood, etc. inconsistent, but still a little black plug in the position of Department separator phenomenon also points scraping paint. "obvious is the use of off, I was suspected that the old machine or prototype. Therefore, I demand a replacement, they do not agree. "Ms. Lin said," bottles and pretty much that in mind I did not pay the purchase price, only gave them 1,900 yuan, 500 yuan also wrote a IOU. "

"Then I hit factory by
Home Appliances
If only that, this machines in the factory or in June 2006, while the certificate is in November, and
Box
Is not the same batch. The fact that I later learned, this agent has long been the brand of the agency. I even suspect that they sent the goods or the old machine is a prototype. "Ms. Lin said, after she phoned and agents, and manufacturers contacted for return or exchange, but the business has not agreed.

Yesterday afternoon, Gehringer Lee Jiangxi marketing center staff said they had been aware of that, but because these machines are sold to agents, and this agent is linked directly and manufacturers. To do this, or are looking for agents to solve this problem. He said the agency does have do not do, "Gehringer" brand, but as the market for sale in Jiangxi
Service
The marketing center will try to coordinate the handling of the matter, as far as possible
Consumption
Were satisfied.

Then press it with the agent to contact the owner of Lin. On the matter, Mr. Li said: "First of all, to declare that the machines in absolutely new machine, the machine produced in 2006 and can not say that the old machine. If consumers do not believe can be sent to the factory testing machine, if found to be prototype or the old machine, then I'll take freight and unconditional return; if that is the new machine, then the consumer will bear the shipping costs, not to return the. "" Well, why packaging, certificate number on all and the machine it inconsistent? and plug the phenomenon of how a black? "The question for the reporter, Mr. Li explained that, since this machines in the goods transferred from the field, turning a few times, so when loading a mistake, While it makes the brand, but will still be responsible for the previous order, will the consumer responsible. The plug is probably black
Oxidation
There's no relationship. Mr. Li said that since the product quality is no problem, can not return, but Ms. Lin's shop, she can redeem the other brands of smoke machine. In addition, according to current market prices 6 off basis, Ms. Lin received only 2028 yuan, ie, Lin just pay up 128.

"First of all, the consumer return policy is very reasonable, and the reasons fully, businesses should be met. At least on the product packaging does not conform with relevant state
Law
Very strict in this regard, primarily to prevent merchants 'Diaobao'. "On the matter, Jiangxi Jinchu law firm Changlin lawyers said, and second, businesses made by consumers to test products, which consumers too much, unless the business to pay the freight. He suggests this is best resolved through consultation things; it is not, legal proceedings can take to protect their legitimate rights and interests.


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