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Consumers blame: Samsung TV bought two are black - Samsung LA40A650, TV screen - the industry-hc360

By: himfrman

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Shanghai, Mr. Wu has recently irritated, he told reporters on August 2 this year and my sister bought one, respectively
Samsung
TV has been no peace of mind too. Shortly after the purchase of TV, TV on the occurrence of a black screen, for which he had two new TV, but some anomalies remain unresolved. In response, Samsung Electronics of Chinese companies to respond to the person in charge: Samsung that the TV no problem, is the effect of user expectations on the show too.

Coincidentally, another unidentified
Home Appliances
Industry experts, veteran reporter broke the news to his early to buy Samsung
Washing machine
Due to failure to repair, so he was surprised that the original attribution
White
Washing machine repair, but by a business card as a "black engineer" the completion of the technical staff.

Consumers: two TV while a black screen

"8 2 buy the TV, just a few days on a problem." Wu said, an effort to get to see
Olympics
, Together with his sister before the holiday and purchased two Samsung HDTV LA40A650, did not expect a few days, buy a new TV is running behind the buzzing sound, also appear frequently black screen situation. In October, Mr. Wu was informed that his sister bought the TV also appeared the same problem. So, they found the Samsung after-sales service, the companies failure to produce a single machine performance changed after the two TV store.

11 2 to 5 November, two new TV have changed back, Mr. Wu but encountered a new problem, "a little paste of two TV shows that the result is not satisfactory, we Samsung's sale marked the first and the dealings. "Wu told reporters after the Samsung engineers to check that there are different TV color temperature, a week to reply. But this week, Mr. Wu second TV black screen appeared with the last question, He used the reason for replacement of a third black Samsung television sets, but fuzzy, and color temperature differences remained unchanged.

Mr. Wu had to intervene again and Samsung. 24 this month, Mr. Wu told reporters call Samsung technical departments in Beijing back to his latest, the normal circumstances, a TV set factory settings can be maintained very clear display, there is no need for special functions debugging. But the color temperature anomaly is still not received the appropriate feedback.

Industry broke the news

"Black engineer" a minor in white

An old appliance industry experts Rowe (her real name) and Mr. Wu also suffered a similar experience. Mr Law told reporters that he bought in early and Samsung washing machine
Refrigerator
, Back problems were found later, engaged in research and development for decades appliances Lo told reporters, "I have a new refrigerator purchased the insurance chute tilt and buy a new washing machine, from top to bottom are leaking." Desperation, Lo Lo President had to repair.

"Finally, my Samsung washing machine, a technical engineer repaired. The most fun is in the business card he gave me, was shocked to mark the 'black engineers' the words." Fix white black engineers, This makes Romania the teacher can not help laughing. Reporters call for the Wu-site commissioning engineers asked relevant, TV, telephone, he told reporters that his main repair washing machines, not tuning the TV.

Reporters to consult the relevant circumstances appliance manufacturers, It is understood that the sale of some companies there team is really white, and a minor in black engineers, "a number of technical standards is shared, so this situation exists, However appliances maintenance personnel division of the standard type of approach has not accepted, the chain of after-sales team, the majority of the technical level to the hierarchy of maintenance personnel. "

As of press time, journalists have not yet received from Samsung, the official response on this matter.

Experts: Quality into
Flat Panel TV
Crux of the problem

China Electronic Chamber of Commerce Deputy Secretary-General, appliance expert Lu Renbo that some flat-panel TV manufacturers now attempting to occupy or to expand the market low-cost, flat-panel television has ignored the safety and reliability, resulting in a large number of quality problems exposed into brand reputation and product quality of inversion.

According to China Electronic Chamber of Commerce Survey Office to investigate consumer electronics Some of the existing flat-panel TV manufacturers blindly pursue foreign large-size, light and thin, less than a year or a quarter to release new products, updates too quickly lead to product quality Debu to guarantee quality problems caused a series of flat-panel TV. Before
Sharp
The black case, Sony broke the "software door" and others invariably point to flat-panel TV manufacturers their own problems, that do not pay attention to the reliability of flat-panel TV product shape.

Article Source: http://depositarticles.com/

I am a professional editor from China Suppliers, and my work is to promote a free online trade platform. www.frbiz.com/ contain a great deal of information about hp graphing calculators , ti financial calculator welcome to visit!

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