Complaints: Panasonic plasma TV a month and it broke - Suning Appliance, plasma TV - household appli

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my home on January 9, 2008 in Shanghai
Suning
Electric Zhongshan Park store to buy a Panasonic 42PV70C
Plasma TV
Machine, the original price 14,999 yuan, 5,000 yuan engage in activities offered, paid 9,999 yuan. January 11 installation. To February 11, Early in the whole month of time,
TV
Machine will not boot up! After switching on the power light flashes a few seconds after addition, it is no longer any response!
 We play the afternoon of February 11 Panasonic Customer Service Phone 800-8100781, in the repair station who asked when can the time came to repair the problem, a work phone number 82 Miss (she answered the telephone at did not report job number, the later I found it impossible to continue communication only asked, she said No. 82), extremely bad attitude, very impatient, repeatedly interrupting me, and the phone and I began to argue, and eventually even broke my phone. I'll call him prior to the customer complaints, they say that their customer service is impossible to hang up first, and certainly broken lines. I insisted on complaints, to listen to me and that they call customer service record, they say, OK, already in the record and give me an answer. After a period of time (about an hour later the pits and contact me when the original is Panasonic's customer service gave him the wrong number, why he said cause my phone is not on), and I did not repair station contact, I once again call the 800 Customer Service inquiries, by the way a bit earlier complaints that customer service thing, as far as saying do not see the record of customer service complaints! Once again, I once described the complaint process and ask them to listen to me and call recording Miss 82, and again they promised and promised to answer this complaint to me, but to this day February 14, I still have not received any response. Panasonic's 800 hotline does not know to set this "complaint, please press 4" in the end what's the use?
 Coming back to my home TV, maintenance workers in our repeated urging that well before 12 noon today to my home, until they have been encouraging us to Suning replace it, said Su Ning responsibility. Get a negative response only after we promised to come before 12 noon today. Therefore, we leave to stay with people specially at home waiting for the result no one 12 and then called in the past, repair stations said their car broke down in the road, got me repair, so do not come here today to tomorrow to come! At our insistence, added to today 17:30.
 Panasonic is teasing consumers do this? The so-called car broke down, do not need any explanation or notice to consumers, is not coming is not to the consumers at home and white on the right. Now tell me come back tomorrow, who knows what tomorrow will not be a reason for a car accident or something else again! How many days to leave us in the end? How many days in vain? !
 Early 51 from the big day, I just bought a house for a month, saw a whole month's 42-inch Panasonic plasma TV has been quiet in the wall, waiting for the said five pm point and a half over the maintenance personnel, will come not! When reconciliation is not necessarily!

Article Source: http://depositarticles.com/

I am a professional editor from China Suppliers, and my work is to promote a free online trade platform. www.frbiz.com/ contain a great deal of information about portable clothes steamer , dual voltage garment steamer welcom

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