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Appliance repair the old parts are not illegal but must be informed - appliance repair, appliance pa

By: HotBoy


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Replacement parts is nothing wrong things, but the reporter Recently received numerous complaints, saying the time in the repair of household appliances, suffered the old parts traps, quality is difficult to guarantee rights protection problems.

Consumer: home appliance repair experience the old parts, hard to guarantee the quality of

Wang Fujian consumers told us that his family used a 7-year 29-inch TV two months ago, the failure of the screen can not be shown, as earlier than the "three guarantees" period, then transferred to a nearby appliance repair shop repair, was the "diagnosis" for the tube is broken, need to be replaced, costs 100 yuan. But less than a month later repaired, the same problems occurred again. He had to be repaired again, boss, or the same reason, it is recommended and back to a CRT. Did not expect that over a month sometimes. Resignation, Mr. Wang had hired a professional to find relations to help view, the result was told to replace the CRT is the old parts, can not guarantee quality. Wang repair shop with the theory, did not realize that maintenance of the store owner makes no pretense of using the old parts, and confidently said, "not illegal to use the old parts, repaired can be used on the line." As for the repaired can be used long after, he did not law guarantees.

Who lives in Fengtai District of Beijing, Mr Lee also told reporters reflect, he bought 5 years ago, rear-projection TV end of last year failed to repair factory, the factory sent home repairs, replacement of the chip and charge a fitting fee , repairs and home costs, but repaired after 3 months with the same fault occurred again. When the factory door again when the maintenance staff, Mr. Lee has repeatedly asked the reason, the maintenance personnel side told them the truth: the last to use the old parts, because the original parts are no longer producing a second change, or only use the old parts, and whether they are willing to repair, so that Mr. Lee to decide.

Reporters chatted about the matter, Mr. Lee is very angry and said that manufacturers could have been to discuss a remark, but see the "three guarantees" provisions and, after consultation with the industry, found that regulations do not repair appliances the requirements of the new parts must, especially after repairing period, were adopted on the maintenance of spare parts and no clear limits, he had nothing with this.

An electrical maintenance company Beijing Ho told reporters, television parts life-expectancy is 8 to 10 years, the aging of some components need to be updated, replaced with new parts can be made longer TV life. But if the replacement of old parts, you can not guarantee the quality of.

Status: "three guarantees" to use the old parts of outside maintenance widespread

Investigating a number of reporters in Beijing, home appliances repair shop, many bosses said the general's household electrical appliances they can repair, but accessories for the journalists from where the problem, some say is purchased from the market, there are of the evasive and refused to tell. One boss told reporters a few facts: Many appliance repair shop is second-hand household electrical appliances from the acquisition of some of the people there bought second-hand or scrap, from the inside out the available accessories. This low cost and high profits.

Individual repair shops widespread use of old parts, whether an enterprise is also the old parts repair it? Journalists interviewed for this purpose more than well-known enterprises. Guessed, the responsible companies interviewed were heard on this issue, we are extremely difficult, and some began to say not to use the old parts, in repeated questioning by reporters and journalists promised not to open business name, the recognition of the industry there is the phenomenon of using the old parts maintenance, of course, they are no exception.

A business person in charge told us that they generally will not use the old appliance repair parts for the consumer, especially in the "three guarantees" period, is certainly will not. However, a number of appliances used for too long, need not produce already accessories, parts inventory has been depleted, in order to ensure the normal use of household appliances, no alternative but to use the old parts. However, the person in charge said they use the old parts are generally still very new, quality assurance, consumers can be assured.

Guangdong, after-sales service manager of a business interview to answer very realistic, he said: maintenance of the old parts rather common phenomenon in the industry, but most of these so-called old parts are new, many of which are from the consumer who returned to the dismantling machines.

Article Source: http://depositarticles.com/

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