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"Off-site car insurance," hundreds of car owners do not claim the insurance problems - aut

By: dream zhang


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Buy a vehicle insurance, the Lee out of the two risks, but until the policy expires, and he did not get Peifu Kuan.

The same as Mr. Lee, Shenyang, holding hundreds of owners of car repair due proof, not the Chinese People's Insurance Company of Hegang support of workers and peasants, Inc. (hereinafter referred to as the People's Insurance Company Hegang branch) of the debts.

But they may not know that the auto insurance contract or breach.
56 100 yuan premium for the province
Owners did not cover in Shenyang
Yesterday, Mr Lee described the owner of Shenyang things through.
2008 7 23, Mr. Lee introduced by friends in the China United Property Insurance Company to pay a man, a self Division staff of more than 4,000 yuan, for their own private car insurance a business insurance, insurance for one year (go through the process of Figure).

Lee admitted: "It was not a local insurance company in Shenyang, because the energy Hegang five or six hundred dollars cheaper money."

March 19 this year, Mr Lee's vehicle, scraping touch, claims members of the scene photographs to determine extent of damage a vehicle, priced at 500 yuan 4S repair shop, under the normal procedure to get the claims procedure, but in this later People's Insurance Company will Hegang support the "file not to Shenyang from Heilongjiang company," such as reason to delay.

"On June 19 this year, my car has undergone a scratch hit. The members came despite claims, pricing, 1,100 yuan, the money has so far not available to the two." Lee said, "drag Now, one year of insurance contracts have expired, and I find no fewer than 10 times, can be no so, says 25 to ensure that money back, eventually yellow. " Lee hoped this

investigation by this newspaper to make reasonable compensation to the owners back as soon as possible.

"Collection" the companies premiums
Recognized practice in question was halted
10 am yesterday, the reporter as to the identity of the owner, arrived at North Station, 12th floor, China and South Korea the China United Property Insurance Company. In 1209 the room, a female staff member said that Mr. Lee had to do auto insurance in the Journal of Clinical Medicine is not.

"Hegang recent arguments often do not receive compensation for owners to come, we recognize that the original owner received the money in Shenyang, but were handed Heilongjiang, you can leave a receipt, we are responsible for Post to Hegang, urge to owe you the money back. "The female staff member said, generally monthly Hegang put a paragraph, but can not guarantee the repayment date, I can only say that as soon as possible.

Reporter: You and the People's Insurance Company Hegang Support What is the relationship?
Female staff: Hegang are companies in other places, we gave it, "collection", which in more common within the industry.

Reporters: "collected" the practice of allowing non-premium?
Female staff: It stands to reason can not, in the past received some, we all to a halt this year.

Automotive plant Jie Cooperation Inside story
Handling claims involving millions of Then we arrived in Shenyang City of West North Street in an industrial district Xing Car Repair shop. People's Insurance Company Hegang support over the past year here .

According to Kim, this automotive plant manager introduction, he is cooperation between Hegang, damaged vehicles to factory maintenance, he lent an office Hegang area, generally a month on the 25th to the claims of owners loans, he admitted that the cooperation has been terminated.

"At first Hegang is closing this month, the money can now simply do not see a thing, just so next month, and if we do not give, I will consider taking legal action because they still owe me 40 10000 car repair money not to do. "director said Kim.

"There are now hundreds of owners of Shenyang not received reasonable compensation, there Tingzhi policy has expired, the amount of money involved millions of the evidence are in my computer kept lot, actually." Director Kim said.

Stay in gold at the press office director about half an hour of time, money manager's speech was discussed no less than 3 losses is to Hegang interrupted by telephone. "You talk tough gas point, say to get this month, or next month is not easy to say the ... ..." director Kim said with each other.

In fact, reporters have been received in June of this year on the "People's Insurance Company is not to lose money Hegang branch" complaints, although most of the afternoon payment is received, but the reporter was in the auto repair Factory scene witnessed, from 9:00 to 13:00, with over a hundred car owners access to loans location, which side of the director's statement confirmed the payment.

"I regret very into the field of insurance, because the People's Insurance Company Hegang branch shall not be allowed back only when the number is sometimes not made rafts, month not given money to light up only looking forward to the next month to rafts ... ... "one owner told reporters.

Customer service support company Hegang Not provide information on frame number
Late yesterday, the reporter phone to support the People's Insurance Company, surnamed Yan Hegang (sound) of the head, he said that the leading branch in Heilongjiang Province has to know something about auto insurance, is currently studying a solution . For a reporter's question concerning the number and amount, he refused to answer, saying the company do not have offices in Shenyang.

Hegang branch's call the People's Insurance Company of the customer service phone, 6 Yan and responsible operator confirmed the identity is true.

For Lee's motor vehicle insurance card, even though the operator can identify its name and insurance number, but we can not provide the chassis number and other information. Consulted on the matter reporter Insurance Regulatory Bureau of Liaoning Province. Staff made clear that if the owner can not be supplied complete registration information, there is possibility of false or cloning, that is applied to handle more than one insurance policy number, because the frame number for each vehicle is the only .

20 am yesterday, reporters continue to ask the People's Insurance Company Hegang branch customer service phone operator 6, complete registration information provided, but each other to "the system is broken suddenly" refused query. To further understand the above, the reporter from the 95518 customer service office in Harbin City in Heilongjiang Province, a branch office by telephone, but yesterday's 16 am phone have been unanswered. Yesterday 16:37 The reporter called the Chinese People's Insurance Company Beijing headquarters and explain the situation, switchboard staff, said: "work, and tomorrow to call back it."

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